This starter privacy notice needs to be completed with OwnWay’s real company details, data practices, suppliers, retention periods and lawful bases before publication.
Who we are
OwnWay provides practical independent living support. Add the legal entity name, registered address, company number and data protection contact details here.
Information we may collect
Depending on how you contact us, this may include your name, contact details, who the support enquiry relates to, the kind of support being discussed and information you choose to include in a message.
Why we use information
Complete this section after deciding the lawful basis for each purpose, including responding to enquiries, arranging support, keeping appropriate business records and meeting legal obligations.
Special category information
Do not request more sensitive information than is genuinely necessary. If the service later needs to process health or other special category data, obtain appropriate professional data protection advice and document the relevant condition for processing.
Who information is shared with
List actual service providers and circumstances in which information may be shared. Do not publish generic claims that have not been checked.
How long information is kept
Add genuine retention periods based on the records OwnWay actually keeps.
Your rights
Add a checked explanation of applicable UK data protection rights and how someone can exercise them.
Contact and complaints
Add OwnWay’s real privacy contact details and checked information about the right to complain to the Information Commissioner's Office.
Last starter draft update: 18 August 2026.