Adults with additional needs
Practical, patient support with everyday life, routines, confidence and getting out into the community.
Premium independent living support in West Sussex
More confidence. More connection. More freedom to live life your way.
OwnWay provides practical independent living support for adults across West Sussex. Whether someone needs help getting out, attending everyday appointments, shopping, building confidence, keeping a routine or simply having reliable company, we provide support around the life they want to live.
We notice the little things.Good support starts with knowing the person, not just the task.
Free onboarding • 90-minute minimum visits • No weekend surcharge • Person-led support • Family reassurance
Who we help
Independent living support for adults who could use a little extra support with everyday life.
OwnWay can support adults who want to stay independent but may benefit from a reliable person alongside them.
Adults building confidence and independence
Support to practise skills, build routines and do more independently over time.
Adults who feel isolated or would benefit from company
Regular companionship, conversation, activities and help getting out and staying connected.
Adults who find everyday tasks difficult or overwhelming
Support with shopping, appointments, errands, organisation and keeping on top of everyday life.
Families looking for reliable support for someone they care about
A dependable person who can support their relative while helping them retain choice and independence.
You do not need personal care to benefit from support. OwnWay is for adults who may simply need practical help, encouragement, companionship or confidence to make everyday life easier. OwnWay does not provide personal care, medication support, nursing or clinical care.
How we help
Practical support for everyday life.
Getting out and about, everyday appointments, shopping and errands, building confidence, companionship, routines and trying something new.
OwnWay works alongside the person, helping make everyday things easier or less overwhelming while keeping them involved and in control.
See All The Ways We Can HelpOwnWay is built for
Life first. Support second.
The best support should feel like more life, not more service.
That means listening properly, respecting routines, noticing the small details and helping people keep choice, confidence and momentum in everyday life.
What makes OwnWay different
More time. More attention. Support that feels personal.
OwnWay is built around quality, consistency and knowing the person. From free onboarding to 90-minute minimum visits, every part of the service is designed to make support feel thoughtful, reliable and genuinely useful.
Time to do it properly
Our minimum paid visit is 90 minutes. Support should have room to breathe, not feel like somebody is racing a clock after 20 minutes.
Free onboarding
We take the first visit seriously and do not charge the customer for it. It is where we learn what matters, understand risks and build the first Support Plan.
Thoughtful, familiar support
We aim for support that feels consistent and well matched, taking account of the person, the kind of help involved, preferences and practical availability.
Reassurance beyond the visit
OwnWay keeps clear records and can provide agreed family access to upcoming visits and relevant visit notes, helping trusted people stay informed without taking control away from the customer.
No weekend surcharge. Standard support is £38 per hour on weekdays and weekends. Bank holidays are £50 per hour and onboarding is free.
Everyday support
Support for the parts of life that should still feel like yours.
The job is not to do life for somebody. It is to make everyday things easier, more achievable, more enjoyable or less overwhelming while keeping the person involved.
Shopping & Errands
Support with everyday tasks.
Independence is the outcome
Good support should build confidence, choice and independence.
Success looks different for everyone. It can mean feeling confident enough to get out again, enjoying a routine that had become difficult, or doing more independently with the right encouragement beside you.
Our job is to make the time together genuinely useful, enjoyable and worth looking forward to.
1
Know the person
Preferences, routines, confidence, goals and what a good day actually looks like.
2
Keep the choice with them
Support is done with the person wherever possible, not around them or over them.
3
Keep asking if it helps
If something stops being useful, we change it. The service should never become the point of the service.
For families
You can't always be there. We can help you worry less.
You may not be looking for a carer. You may simply want to know there is a reliable person who will show up, notice when something feels different and help your relative keep doing the things that matter to them.
With the right consent and access, OwnWay Family can give trusted people visibility of upcoming visits and relevant visit notes — reassurance without turning the customer's life into a family dashboard.
Why Families Choose OwnWay
The standard we are building
We want OwnWay to be the name people recommend.
Not because we shout the loudest, but because the experience is good enough that people talk about it afterwards.
Show up properly
Reliability is not a bonus feature. If somebody has built their day around us being there, that matters.
Notice the details
The route somebody prefers, what makes an appointment stressful, the hobby they want to get back to, the routine that helps them feel confident. Details are where support becomes personal.
Take pride in every visit
Good enough is not the standard. We want people to feel the care, preparation and attention that went into supporting them well.
Imagine everyday life feeling easier again.
Tell us what you would like to change — more confidence, more company, more independence or simply a reliable person there when it matters. We will help you shape support around it.